Been here. Their claim to fame is their Giant pizza but their pizza is ordinary. Nothing special about this place. Service is bad! Attendants are not friendly and welcoming. I would not go there again or recommend this place.

I recently went to Big Lou's and enjoied the experience. Granted there was a wait in line for a table but the staff was courteous and there is this off duty deputy there who helps "direct traffic", ya I know, inside there is a lot of foot traffic which I guess is the reason he is there. However he is very informative and makes the wait in line less boring. The time you wait for a table is better now that they extended their back patio and added about 10 more picnic table benches. The staff was busy but we were not forgotten. Great place for a birthday party or large family gattering. PS great wings too.

Have tried several items on the menu.So far everythings been great.

The pizza, while good, isn't worth putting up with the rude staff and owner.
You have to place your order before they will put you on the list for a table, but don’t expect your drinks until you get to the table. If you want a drink, go to the bar, but I warn you, it isn’t service with a smile. We go to the bar and the bartender immediately tells us we can't have a 14 and 7 year old in the bar area while we ordered our drinks - we had to send them to the other room. The whole while, he allows a boy of maybe 11 to stand there for more than an hour. After about 45 minutes we get a table and soon after, the pizza arrives at our table. The pizza was good but they were skimpy on the mushrooms. There is no wait staff to speak of in that there are no waiters. Everything is ordered and paid for ahead of time. They have runners who bring the pizza to the table and show up twice - the first time to ask if you need a refill on your drink and the second to ask if you have any problems. Yes - not – “Is there anything else you need? “ But, "Do you have any problems?" Our answer was no, everything was fine. During this exchange, we notice that the owner was blatantly standing behind the girl with two people waiting to clear our table. We were there to celebrate a birthday and were in the middle of opening cards and sharing conversation, while the birthday boy continued to eat. Well I guess they didn't like our answer because "Lou" then positioned himself in the other room and essentially stared us down for the next 10 to 15 minutes until we finally left. As we left, my husband took Lou’s hand and said we won't be back.
If you are in for a novelty experience - go to Big Lou's - if you want a good family experience and good pizza - go to your nearest Double Dave's and order the thin crust where the staff is always nice and you have some games to entertain the kids to boot.

We had a great experience at Big Lou's. We went on a Wed night and ordered the 42" with everything on it. I thought it was fine to order first, then get seated. The wait was not that long and they warn you first that the giant pizza's (37-42") can take up to 1-2 hrs. We knew this going in, and were pleasantly suprised at how fast it actually came out (less than an hr.) Our waitress was very nice and very attentive. Big Lou came over and talked to us awhile and even took some photos with us. The crust was so thin and delicious. The toppings were smothered under the cheese. I would definately eat here again.