Stone Oak Ortho-Two thumbs up!
We are a military family that have moved frequently, thus we have used three different orthodontists. While all were courteous and professional, Stone Oak Orthodontics have been the best by far in care, value, professionalism and flexibility. Despite an office full of patients, Dr. Norris and his staff has taken the time to adequately explain issues, treatments and surgeries without making us feel rushed or unsure of where our treatments were going--especially with surgery. After talking, questioning, requestioning, etc., we made our decisions with confidence thanks to him and his staff. Rarely, if ever, are the appointments off schedule either. The staff works hard is always efficient and timely.
There is always understanding with treatment and well as with scheduling. Dr. Norris and his staff followup with patients outside of regular appts. --Also important is that Dr. Norris his staff are always upbeat, smiling and engaging. Unlike some other businesses, I have never encoutered anyone there "having a bad day". Customer/patient service is a top priority and it shows from beginning to end. Addtionally, Dr. Norris always keeps the kids at ease as he discusses their treatment plans.
I cannot recommend this practice enough. You will not be disappointed. You/your children will receive the best care available. I do not have any complaints about the other orthodonists we have used (all out of state) , but after being with Stone Oak Ortho, I could never go anywhere else. This practice sets the bar for excellence on every level.