Saturday, November 10, 2007
THE WORST EXPEREINCE I EVER HAD
If you like extrmely rude, unehelpful office staff, and a doctor who is more concerned with money than helping his patients than this is the place for you. I was recently a new patient at this office. When I made my initial appointment I was spoken to so rudley and abruptly. This woman who I think her name was Ann would not answer any questions but just wanted my insurance information. I was just another patient to her and she really didn't want to help me. When I went for my appointment, the first thing you see is a dark, dreary waiting room. When I wernt to check in I was greeted with the most rude and uncaring receptionist. I then had the honor of waiting almost an hour to see Dr. Nyquist. I asked another patient in the waiting room if this was normal. He said that he always has to wait at least 40 minutes if not longer to see the doctor. When I finally did see the doctor he just seemed very disinterested. He made me feel like I was just another patient. He was not a compassionate, caring doctor that is for sure. It was a horrible experience. I asked if he had samples and he said he doesn't keep any samples in his office. When I was leaving I saw a pharmacy representative who said hi to the doctor. She told him she just left more samples like he requested. It was the same medication that he just prescribed for me. Why tell me you don't keep samples when it is obvious that you do.? The billing department filed my insurance wrong so I had to speak to the office manager about this. She was such a rude person. and never said she was sorry for the error. She just had this superior air about her. Just like the doctor and rest of the staff she just had this I really don't care attitude. The other thing I noticed while there was you can here the staff talk about patients and this is personal stuff. And, while seating in the waiting room I could hear a patients therapy session with a doctor, the walls aren't soundproof. Avoid this office!!!
Read more at nashville.citysearch.com
Cons: rudeness, unhelpful, poor pateint care, patients privacy not important